Tool Tuesday: Blendabilities NO longer available!!
Usaully on Tool Tuesday I showcase a cool tool and how to use it. Stampin' Up just announced that a favorite new tool will no longer be available, as we know it. I wanted to share this beacuse one of our favorite new products this year has been our fabulous alcohol-based markers, Blendabilities.
Many of you (like me) already have the WHOLE collection including the new sets from the Occassions catalog. And many of you were just starting to collect the colors since they were available to you as Sale-abration free picks.
Well... on February 27th, Stampin' Up! decided to turn off the order numbers for the entire line of markers after quality issues were discovered. From then until now, we waited... hoping for good news.
Unfortunately, the news wasn't what we were all hoping for...
It was just announced that the entire line of Blendabilities Markers is now discontinued. Not all markers are defective. In fact many are not, so the markers you have may be just fine. But the percent of those that were defective was growing, and Stampin' Up! realizes it's not in their best interest to offer products that do not meet their high quality standards. And the manufacturer is unable to correct the problem in a manner that would also provide us with a stable, long-term solution.
Q & A
Q: Will the Tuxedo Black Memento Pad (item #132708) and the Tuxedo Black Memento Pad Refill (item #133456) still be available for purchase?
A: Yes. These items will also be featured in this year’s annual catalog.
Q: What are the quality problems with this product?
A: When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.
Q: Are all Blendabilities markers defective?
A: No. Most Blendabilities markers work as intended. We ask that you use your best judgment to determine whether your product is in good condition or if you need a refund.
Q: Why did it take so long for Stampin’ Up! to discover this problem?
A: Over the months we’ve noticed quality issues with this product, but they were within normal tolerance. We’ve also received some great feedback and know that many of you have thoroughly enjoyed working with Blendabilities. However, when corrections and complaints became more and more frequent, we increased the sophistication of our quality testing. This led to discoveries that meant we had a serious problem with the product line. Although these are still great markers, our manufacturer is now reporting a 30 to 40 percent fail rate before they are shipped to Stampin’ Up!—which is unacceptable.
Q: If I selected Blendabilities as my Sale-A-Bration item and it is on backorder, do I have to choose another Sale-A-Bration item?
A: Yes. We have fourteen other Sale-A-Bration items from which to choose.
Q: Now that Blendabilities are no longer available as a Sale-A-Bration redemption item, will our remaining Sale-A-Bration items run out more quickly?
A: With Blendabilities no longer available as a Sale-A-Bration option, it is anticipated that the demand on other Sale-A-Bration items will be higher than forecasted. For that reason, all Sale-A-Bration items (with the exception of stamps) will now be “while supplies last.”
Q: What are the positives coming out of this?
A: We’ve learned that alcohol-based markers are very popular with our demonstrators and customers. Knowing that you’ve enjoyed all of the coloring options provided by alcohol-based markers helps us chart a course for finding a reliable product line that will truly meet the needs of our demonstrators and customers.
Q: Will the Tuxedo Black Memento Pad (item #132708) and the Tuxedo Black Memento Pad Refill (item #133456) still be available for purchase?
A: Yes. These items will also be featured in this year’s annual catalog.
Q: What are the quality problems with this product?
A: When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.
Q: Are all Blendabilities markers defective?
A: No. Most Blendabilities markers work as intended. We ask that you use your best judgment to determine whether your product is in good condition or if you need a refund.
Q: Why did it take so long for Stampin’ Up! to discover this problem?
A: Over the months we’ve noticed quality issues with this product, but they were within normal tolerance. We’ve also received some great feedback and know that many of you have thoroughly enjoyed working with Blendabilities. However, when corrections and complaints became more and more frequent, we increased the sophistication of our quality testing. This led to discoveries that meant we had a serious problem with the product line. Although these are still great markers, our manufacturer is now reporting a 30 to 40 percent fail rate before they are shipped to Stampin’ Up!—which is unacceptable.
Q: If I selected Blendabilities as my Sale-A-Bration item and it is on backorder, do I have to choose another Sale-A-Bration item?
A: Yes. We have fourteen other Sale-A-Bration items from which to choose.
Q: Now that Blendabilities are no longer available as a Sale-A-Bration redemption item, will our remaining Sale-A-Bration items run out more quickly?
A: With Blendabilities no longer available as a Sale-A-Bration option, it is anticipated that the demand on other Sale-A-Bration items will be higher than forecasted. For that reason, all Sale-A-Bration items (with the exception of stamps) will now be “while supplies last.”
Q: What are the positives coming out of this?
A: We’ve learned that alcohol-based markers are very popular with our demonstrators and customers. Knowing that you’ve enjoyed all of the coloring options provided by alcohol-based markers helps us chart a course for finding a reliable product line that will truly meet the needs of our demonstrators and customers.
Q: I purchased and received Blendabilities. They are defective. What do I do?
A: Let your demonstrator know ASAP. The deadline for returns is currently June 15th.
A: Let your demonstrator know ASAP. The deadline for returns is currently June 15th.
The following products will no longer be unavailable:
| Item Number | Product Name |
| 133624 | Wild Wasabi Stampin' Blendabilities |
| 133626 | Soft Sky Stampin' Blendabilities |
| 133625 | Pink Pirouette Stampin' Blendabilities |
| 133623 | Bermuda Bay Stampin' Blendabilities |
| 131002 | Wisteria Wonder Assortment Blendabilities |
| 131005 | Smoky Slate Assortment Blendabilities |
| 129370 | Skin Tone Assortment Blendabilities |
| 131003 | Rich Razzleberry Assortment Blendabilities |
| 130997 | Pumpkin Pie Assortment Blendabilities |
| 130999 | Old Olive Assortment Blendabilities |
| 131001 | Night of Navy Assortment Blendabilities |
| 130994 | Melon Mambo Assortment Blendabilities |
| 130998 | Daffodil Delight Assortment Blendabilities |
| 131004 | Crumb Cake Assortment Blendabilities |
| 129369 | Color Lifter Blendabilities |
| 130995 | Cherry Cobbler Assortment Blendabilities |
| 130996 | Calypso Coral Assortment Blendabilities |
| 131000 | Coastal Cabana Assortment Blendabilities |
| 139922 | Sale-A-Bration Calypso Coral Blendabilities |
| 139923 | Sale-A-Bration Coastal Cabana Blendabilities |
| 139924 | Sale-A-Bration Cherry Cobbler Blendabilities |
| 139925 | Sale-A-Bration Crumb Cake Blendabilities |
| 139926 | Sale-A-Bration Daffodil Delight Blendabilities |
| 139927 | Sale-A-Bration Melon Mambo Blendabilities |
| 139928 | Sale-A-Bration Night of Navy Blendabilities |
| 139929 | Sale-A-Bration Old Olive Blendabilities |
| 139930 | Sale-A-Bration Pumpkin Pie Blendabilities |
| 139931 | Sale-A-Bration Rich Razzleberry Blendabilities |
| 139932 | Sale-A-Bration Smoky Slate Blendabilities |
| 139934 | Sale-A-Bration Wisteria Wonder Blendabilities |
I know that these items have been HOT, so in my experieince with Stampin' Up they will find a good replacement.
Have a great day!!
Janet Holmes
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